The new Scheduler feature is a website widget that allows website visitors the ability to schedule a call with you.
Key features
- Fully integrated with the new Task Calendar.
- Prevents scheduling conflicts with your other calls, events, holidays, and availability schedule.
- Automatically handles timezone differences between you and any website visitor. Always presents meetings in the local timezone for the person viewing the info!
- Auto-detects and selects timezone of the website visitor
- Allows you or your contact to cancel the meeting, and if so, notifies both parties and frees up the time slot.
- Allows rescheduling of the task, and notifies all parties involved.
- Reminders sent to you via ENAGIC•MOBI app push notifications, and sent to your contact via both email and SMS!
It’s important to mention that because the Scheduler integrates with Task Calendar, all distributors should define their schedule in the back-office. This is important to not get calls scheduled at 3am or on holidays.
* Learn about the new Task Calendar in this article
Task Calendar – Define Your Schedule!
The Scheduler also has some preference settings to configure. As a distributor, you can define how long you want your call slots to be, and even prevent back to back or too many calls in one day. The website widget will automatically exclude such times from the available slots to be picked!
Over time we will be adding this widget to other websites, probably starting with the E2 and the ECO site. If you want your national holidays to appear in the back-office configurations, please contact EWS Support to request it.
How to set it up?
- Log in to your EWS Backoffice
- Click on the “Live Tutorials” yellow button on the top-right corner
- Select tutorial N.7 from the list.
- Follow the tutorial instructions.
Leave a Reply